Which Integration Platform (iPaaS) Should We Use to Connect Our Business Apps?

Your company has dozens of business applications — CRM, ERP, HRIS, marketing automation, support — and data is siloed everywhere. You need an integration platform as a service (iPaaS) that connects everything without custom point-to-point integrations that become unmaintainable. The iPaaS market is crowded: MuleSoft, Boomi, Workato, Jitterbit, Celigo, and others all promise low-code connectivity. Choosing wrong means vendor lock-in, unexpected costs, and integrations that don't scale.

How to choose

MuleSoft is the most powerful but also the most expensive — best for large enterprises with complex API strategies and a Salesforce-centric stack. Boomi offers a strong balance of ease-of-use and enterprise capability with a visual drag-and-drop builder. Workato leads in AI-powered automation and has 1,400+ pre-built connectors — ideal if workflow automation matters as much as integration. Jitterbit is a solid mid-market option with AI features and lower cost than MuleSoft. Celigo is the most affordable enterprise option, charging by endpoints and flows rather than per transaction. Key factors: number of applications to connect, transaction volume, whether you need API management, and your team's technical depth.

Tool comparison at a glance

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